COVID-19 Access FAQ2020-06-23T16:48:04+00:00

COVID-19 Access FAQ

NCCAT is under remote operations. Please note that there will be NO onsite user access until further notice. For more information on operations see information on NCCAT COVID-19 ramp-up plans.

The four major access types are:

FAQ: Frequently Asked Questions

Is NCCAT open?
Yes, NCCAT is open under modified operations. For more information click here.

How soon does my application get a review?
After each cycle we send proposals for external peer review by our User Review Committee (URC). Given the impact of COVID-19 many of our reviewers have been taking 1 month to return proposal reviews.

I received a score, when can I get access?
The Time Allocation Committee will be in touch with you to schedule access. Please note our timeframes have lengthened due to reduce staffing capacity because of the COVID-19 health situation.

How do I apply for RAPc Access?
To submit a proposal application for RAPc access please click here

I submitted a RAPc proposal, when do I get awarded time?
The review process for COVID-19 related proposal application is expedited. The overall wait time from submission date to sample submission may be as soon as 1 week.

Can I come onsite for data collection session?
All sessions are remote at this time until further notice.

When can I send samples?
The NCCAT user office will schedule a video conference with TAC scheduled and awarded applications to go over the details of your project before you ship your sample.

How many days of access do I receive?
Standard Krios access is 2 days. Block Allocation Group (BAG) access may have several 2 days blocks to be outlined in your pre-award video conference. GUP2 or TP1/2 users will have more of a customized access plan based on the pre-award video conference.

Specific questions on instrumentation access

Titan Krios access

I received a score, when can I get access?
The Time Allocation Committee will be in touch with you to schedule access. Please note our timeframes have lengthened due to reduce staffing capacity because of the COVID-19 health situation.

When can I send samples?
The NCCAT user office will schedule a video conference with TAC scheduled and awarded applications to go over the details of your project before you ship your sample.

How many days of access do I receive?
Standard Krios access is 2 days. Block Allocation Group (BAG) access may have several 2 days blocks to be outlined in your pre-award video conference.

More questions? Read our access FAQ

Chameleon access

I received a score, when can I get access?
This category of access requires greater coordination because users will not be able to be on site. An NCCAT operator will operate Chameleon for the user. Therefore, access will be a 2 step process:

  1. The Time Allocation Committee will be in touch with you to schedule a pre-award meeting.
  2. The NCCAT User Office will then be in touch with you to arrange logistics for sample shipping and the instrument schedule.

Please note our timeframes have lengthened due to reduce staffing capacity because of the COVID-19 health situation.

When can I send samples?
The NCCAT user office will schedule a video conference with TAC scheduled and awarded applications to go over the details of your project before you ship your sample.

How many days of access do I receive? What does access mean?
GUP2 users will have more of a customized access plan based on the pre-award video conference. In general, there will be a Chameleon session followed by a feedback session on a microscope. Afterward, we will send a user a report with that initial feedback.

More questions? Read our access FAQ

Specific questions on cross-training access

I’ve had a proposal in the system for a while, what is the ramp-up plan?
Users that have proposals in our system should have been contacted about several Town Hall meetings in June. During this session we outlined NCCAT’s plans moving forward for remote learning. If you applied the July 1st cycle forward, then we will hold additional town hall meetings regularly to keep our users updated.

More questions? Read our cross-training FAQ